Shipping & Delivery Info
Last Updated: 23-05-2026
Shipping & Delivery Policy
At FOZIA Jewelry & Fashion, we work with trusted shipping partners to deliver your orders safely, quickly, and transparently. Our goal is to provide a smooth and stress-free shopping experience.
1. Order Processing Time
All orders are processed within:
Processing includes:
- Order verification
- Quality checks
- Packaging preparation
- Dispatch process
*Weekends and public holidays are not included.
Once shipped, tracking details will be shared via WhatsApp, Email, or SMS.
2. Estimated Delivery Times
Delivery times depend on destination and logistics partners.
International orders may require Advance Payment only.
Delivery timing may vary due to:
- Public holidays
- Customs clearance
- Weather conditions
- Logistics delays beyond our control
3. Tracking Information
- Tracking information will be shared after shipment.
- Tracking updates may require 24–48 hours to appear.
If tracking shows no movement for more than 3 business days, please contact our support team.
4. Multiple Packages
For multiple-item orders:
- Products may arrive separately
- Separate tracking numbers may be provided
*This helps speed up delivery.
5. International Customs
International orders may be subject to:
- Customs inspection
- Import duties
- Country-specific regulations
Customers are responsible for customs charges where applicable. Custom delays are outside our control.
6. Delayed, Lost or Incorrect Orders
Orders may be considered delayed if delivery exceeds estimated timelines or tracking shows no update for 5 business days.
In such cases we will:
- Contact shipping partners directly
- Investigate shipment status thoroughly
- Provide priority assistance accordingly
7. Incorrect Shipping Information
Please double-check and enter correct information during checkout.
FOZIA is not responsible for:
- Wrong addresses provided
- Incomplete shipping details
- Failed deliveries caused by customer errors
*Re-shipping charges may apply if package is returned to us.
8. Shipping Charges
Shipping charges are dynamically calculated directly during checkout details.
Free shipping promotions may apply on selected offers and seasonal campaigns.
9. Customer Support Response Time
Shipping-related inquiries are answered within:
Our dedicated support team is always ready to help you.
10. Contact Us
Have any questions regarding your delivery? Reach out to us directly:
